Getting Started
A guided, end-to-end flow through the entire Veritrace platform.
Follow the golden-thread story in 19 guided steps
Trace a serialized COVID-19 vaccine batch from a German manufacturer to a US hospital — across readiness, control tower, traceability, cold chain, recall, partners and AI. The guided flow walks each screen and highlights what matters; you can stop or resume anytime.
Welcome to Veritrace
Step 1This guided flow walks the complete business journey for Frontier Scientific — from onboarding data, to live operations, DSCSA traceability, a cold-chain recall, a counterfeit investigation, exception handling and AI.
1 · Connect your data
Step 2Veritrace sits above your systems of record. Upload an Excel/CSV file or connect NetSuite, Datex, EUPRY, carriers and the trading-partner registry — everything is conformed into one model.
2 · Executive readiness
Step 3The single pane of glass: overall compliance score, traceability & serialization coverage, authorized partners, recall readiness, open risks and active excursions.
3 · Predict before it happens
Step 4Predictive alerts are surfaced on the executive view so leaders see emerging delay, excursion and partner risk before events occur.
4 · Live control tower
Step 5End-to-end visibility across ocean, air and road. The map adds other traffic and environmental conditions (storms, congestion, heat) that feed the risk model.
5 · From overview to one shipment
Step 6Operations connects to compliance in one click — any shipment row opens its full traceability record.
6 · Prove provenance (DSCSA)
Step 7Trace serial SN0008743 of the COVID-19 vaccine: product, batch, current location, verification status, chain of custody and ownership.
7 · End-to-end journey & custody
Step 8The End-to-End Journey tab shows the minute-by-minute flow: each stage with custody handoff, owner, dwell time, temperature and exceptions.
8 · Cold-chain root cause
Step 9The 10°C excursion is detected and root-caused to the 18h Newark customs delay — correlating environment with logistics, exactly as the map predicted.
9 · Recall readiness
Step 10The excursion triggers recall RCL-2026-001: 24,500 impacted / 24,120 located / 380 outstanding, with a live progress tracker and distribution map.
10 · Recall response
Step 11See exactly which trading partners hold or handled the recalled product so outreach and reconciliation can begin immediately.
11 · Trading-partner compliance
Step 12Authorization, licences and a risk matrix. The Suspect Product Investigation panel surfaces counterfeit, diversion and unauthorized signals.
12 · Investigate a suspect transfer
Step 13Follow a flagged signal to its source: shipment SHP-012 shows an unauthorized custody transfer to GreyMarket Distributors — a potential diversion.
13 · Exception management
Step 14Open exceptions — missing scans, delays, deviations, excursions and unauthorized transfers — are always one click away in the alerts drawer.
14 · Ask the data — at-risk shipments
Step 15Ask natural-language compliance questions; answers are computed from the unified model and reconcile with every dashboard.
15 · Ask the data — recall impact
Step 16The same assistant answers operational and compliance questions with structured tables, charts and drill-through links.
16 · Automated insights
Step 17Do You Know surfaces data-derived patterns — excursions after customs delays, the carrier driving custody gaps, missing-scan hotspots and more.
17 · Predictive risk
Step 18Five explainable risk types per active shipment, plus partner risk — moving from descriptive to predictive, with drivers that match the conditions on the maps.
You've seen the full journey
Step 19From data onboarding → readiness → operations → traceability → cold-chain recall → counterfeit investigation → exceptions → AI. That's end-to-end DSCSA readiness with Veritrace.