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Getting Started

A guided, end-to-end flow through the entire Veritrace platform.

Follow the golden-thread story in 19 guided steps

Trace a serialized COVID-19 vaccine batch from a German manufacturer to a US hospital — across readiness, control tower, traceability, cold chain, recall, partners and AI. The guided flow walks each screen and highlights what matters; you can stop or resume anytime.

1

Welcome to Veritrace

Step 1

This guided flow walks the complete business journey for Frontier Scientific — from onboarding data, to live operations, DSCSA traceability, a cold-chain recall, a counterfeit investigation, exception handling and AI.

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1 · Connect your data

Step 2

Veritrace sits above your systems of record. Upload an Excel/CSV file or connect NetSuite, Datex, EUPRY, carriers and the trading-partner registry — everything is conformed into one model.

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2 · Executive readiness

Step 3

The single pane of glass: overall compliance score, traceability & serialization coverage, authorized partners, recall readiness, open risks and active excursions.

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3 · Predict before it happens

Step 4

Predictive alerts are surfaced on the executive view so leaders see emerging delay, excursion and partner risk before events occur.

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4 · Live control tower

Step 5

End-to-end visibility across ocean, air and road. The map adds other traffic and environmental conditions (storms, congestion, heat) that feed the risk model.

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5 · From overview to one shipment

Step 6

Operations connects to compliance in one click — any shipment row opens its full traceability record.

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6 · Prove provenance (DSCSA)

Step 7

Trace serial SN0008743 of the COVID-19 vaccine: product, batch, current location, verification status, chain of custody and ownership.

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7 · End-to-end journey & custody

Step 8

The End-to-End Journey tab shows the minute-by-minute flow: each stage with custody handoff, owner, dwell time, temperature and exceptions.

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8 · Cold-chain root cause

Step 9

The 10°C excursion is detected and root-caused to the 18h Newark customs delay — correlating environment with logistics, exactly as the map predicted.

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9 · Recall readiness

Step 10

The excursion triggers recall RCL-2026-001: 24,500 impacted / 24,120 located / 380 outstanding, with a live progress tracker and distribution map.

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10 · Recall response

Step 11

See exactly which trading partners hold or handled the recalled product so outreach and reconciliation can begin immediately.

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11 · Trading-partner compliance

Step 12

Authorization, licences and a risk matrix. The Suspect Product Investigation panel surfaces counterfeit, diversion and unauthorized signals.

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12 · Investigate a suspect transfer

Step 13

Follow a flagged signal to its source: shipment SHP-012 shows an unauthorized custody transfer to GreyMarket Distributors — a potential diversion.

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13 · Exception management

Step 14

Open exceptions — missing scans, delays, deviations, excursions and unauthorized transfers — are always one click away in the alerts drawer.

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14 · Ask the data — at-risk shipments

Step 15

Ask natural-language compliance questions; answers are computed from the unified model and reconcile with every dashboard.

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15 · Ask the data — recall impact

Step 16

The same assistant answers operational and compliance questions with structured tables, charts and drill-through links.

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16 · Automated insights

Step 17

Do You Know surfaces data-derived patterns — excursions after customs delays, the carrier driving custody gaps, missing-scan hotspots and more.

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17 · Predictive risk

Step 18

Five explainable risk types per active shipment, plus partner risk — moving from descriptive to predictive, with drivers that match the conditions on the maps.

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You've seen the full journey

Step 19

From data onboarding → readiness → operations → traceability → cold-chain recall → counterfeit investigation → exceptions → AI. That's end-to-end DSCSA readiness with Veritrace.

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